Trusted by 300+ European Ecommerce Businesses
How It Works
Our team connects WhatsApp to your Shopify or ecommerce platform and customer data
Our team installs high-converting automations like abandoned cart, post-purchase, and winback flows.
We launch WhatsApp campaigns to your customers and drive additional revenue with 18–20X average ROI.
Result
Case Study
+ £154,005 Extra Revenue in 30 Days for a UK Supplements Brand
WhatsApp & SMS Lifecycle Marketing
Key Results
+ £207,908 Extra Revenue in 30 Days for a UK Telehealth Brand
WhatsApp Marketing Flows & Campaigns
Key Results
£38,500 Revenue from One WhatsApp Campaign for a UK Cosmetics Brand
WhatsApp Campaigns & Automated Marketing
Key Results
$102,124 Revenue Generated in 30 Days for a French Furniture Brand
WhatsApp Flows & Automated Marketing
Key Results
€50,436 Revenue Generated in One Week for a European Beauty Brand
WhatsApp & SMS Campaigns
Key Results
€40,359 Revenue Generated in 30 Days for a European Fashion & Apparel Brand
WhatsApp, SMS & Automated Marketing
Key Results
Testimonials
It's a simple MATH DECISION to use WhatsApp marketing from Chatsmart! Everybody in our marketing department loves it. It simply increases total throughput and ROI at EVERY stage of the funnel.
Miguel
CMO
WhatsApp is a perfect channel both for generating sales and gaining deep insights about customers and their preferences. As a luxury watch brand from Switzerland, we were skeptical at first, but within the 1st month realized that it was a game-changer.
Daniel Niederer
CEO of SEVENFRIDAY
Timothy Waring
Founder of Eves & Gray London
Noticed a huge jump in second orders since starting with Chatsmart. The follow-up messages hit at just the right time when people are thinking about buying again.
Pamela M
Customer Success Manager
As a marketing director of a European brand, I am very glad to have partnered with Chatsmart WhatsApp marketing platform. They’ve helped us increase sales a lot through WhatsApp, and we’re seeing way higher response and conversion rates then any other sales channel right now. What's most important for us, is that they use their own platform which is based in Europe, making us fully GDPR compliant. Their tracking and analytics make it easy to see what’s working. Definitely recommend them!
Helena
Marketing Director Of Several Brands
Lucijan Semprimožnik
Performance Marketer of an 8-figure brand
I don’t often post reviews but this time is different. After using Chatsmart for 6 months I must say this is an absolute game-changer for our ecom store. First of all, their onboarding process was absolutely outstanding. Andrew, our account manager onboarded our store instantly, integrated our WooCommerce setup with their WhatsApp system, and literally got us running on the next day. They were sending us performance reports DAILY, even on weekends when results were exceptional. We saw results from the very first campaign and instantly knew that this was a game-changer. Both open rates and CTR are exceptionally high, and our flows were converting like crazy. My review may sound way too optimistic but I just highly recommend trying them out for yourself and seeing the results. We are very glad for our partnership with Zefir
Andy R.
CEO of Fit Stop
During Black Friday 2024, we added multiple 6 figures to our revenue from WhatsApp. This is one of our most profitable channels right now. Every campaign sent earns an average 18X return on investment and has an 87% open rate. It's a pleasure to get those weekly reports from the team and see WhatsApp growing our revenue day by day. Sales volumes on WhatsApp were so unexpectedly high that we established a WhatsApp customer support department...
Tom Russell
Co-founder of Factory Weights
The automated flows feel personal, not robotic like other platforms we tried. Customers actually think there's a real person messaging them! Setting up the different message sequences was pretty simple after watching their tutorial. The results speak for themselves - 22% revenue boost since we started.
Andris Zemmers
Marketing Director at JZ Mics
